Terms and Conditions

We guarantee complete customer satisfaction of our products or items can be returned postpaid in the same condition received (new and unused in any form) for refund or exchange.  All items are  manufactured using the finest materials and are warranted against any material and manufacturing flaws for a period of 30 days after receipt.  Any and all warranties, written and implied, are voided if items have been disassembled, abused and/or modified in any way.

We do not sell kits or drawings for any of our products other than the hand pump and 4-chime whistle:  all other items are sold as RFI…ready for installation.

Payment:  We accept checks and money orders for payment in full, including shipping charges.  All prices are FOB Suffolk, Va., USA

Prices:  Since most of our items are labor intensive, and I provide that labor, the prices are fairly stable.  I am making a transition to lost wax and sand castings for several items and of course have no control over the cost to me of these and other raw materials, so prices may occasionally change without notice.

With the exception of  tenders, gas burner assemblies and most Allen engine assemblies, I attempt to have all items in stock at all times.  Sometimes I may be out of what you want.  If this is the case you will be notified of the expected shipping date, and at your option, I will ship when available or send your money back.  In any case, I will not cash your check until I have the item ready to ship.  In most cases, I ship no later than the next day after receipt of your order.

If you like and are satisfied with our products, please tell your friends.  If you are not satisfied,  PLEASE TELL ME! info@locoparts.biz